There may be slight delays in processing & shipping orders during the holiday season due to the influx of orders, weather and other unexpected conditions. Expedited shipping may not be available during specific holiday time periods – see below.
- Processing time for orders will be 1-5 business days
- Please allow up to 5-7 business days for shipping
Open: “Business Days” Tuesday – Friday 10am-5pm (PST)
Closed: Saturday – Sunday & Major Holidays
- Orders are processed ASAP – Typically within 1-3 business days (exceptions apply)
- Orders placed on a weekend or holiday will be processed the next business day
- An order confirmation will be send via email/text once your order has been processed and is out for delivery. (See Tracking Info below)
- Shipments may be delayed due to internal server errors, weather, and other unexpected conditions.
- NO Shipping is available to P.O. Boxes at this time, sorry.
- We ship internationally – options and rates available at checkout.
- NO Shipping to P.O. Boxes at this time, sorry.
- Shipping may take between 5 to 10 business days.
- It is the customers sole responsibility for any Import duties, taxes or brokerage fees associated with deliveries outside the US.
- If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information.
- If customs fees/charges are refused at the time of delivery and your unopened package is returned to us, we will refund the cost of your order minus any shipment costs.
- Packing slips for International Shipments cannot be marked as a “gift” or with altered prices.
- A tracking number will be issued via email/text upon fulfillment of your order, meaning that UPS is in possession of your package
- Once your order has left our facility, we are not responsible for any misplaced, lost or stolen packages.
- If you need assistance with tracking your package of if it states your package was delivered & you do not have it – Please contact USPS customer support: